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General Data Protection Regulation (GDPR)

The introduction of the General Data Protection Regulation (GDPR) in May 2018 has had a far-reaching impact not only on us but on every practice in the way personal information is held and processed.

Whilst at the outset this seemed daunting it has given us the opportunity to review our systems, policies and processes to improve the services we provide to our supporting Practices and these improvements are noted in the paragraphs below.

The most visible change has been the introduction of the Citrix Sharefile system which enables us to distribute personal information securely and safely.

This not only allows us to send documents securely by email but it also incorporates a facility where practices can securely return documents to us. This is a free service – you just need to click on the Click here to upload Scanned Application Forms and Signed Agreements link at the foot of each of our emails and follow the instructions. Please note – in recent days it has come to our attention that Citrix Sharefile are introducing additional security by ensuring that passwords are reset from time to time. If you have any issues logging in then please either hit the ‘Forgot password’ tab on the login page and follow the resultant instructions or If you would like more information about Citrix Sharefile, call us or click on this link– Citrix Sharefile Information Request.