Patient FAQs

We will need to know the date that your procedure is due to take place, as this will be an indicator for when the funds will be released to your chosen clinic or hospital.

This is an online process which enables the documents to be signed electronically. 

The lender will always give you written notice of your first payment by sending you an Advance Notice of Set Up of a Direct Debit Instruction which sets out the payment amounts and the collections dates. 

If you need to change the payment date allocated, you can do that quickly and easily. Our lender will endeavour to amend the repayment date to more suitable date for you.  You can call them directly to do this.

You can contact our lender directly to change any of your details.

All applications have a 14day ‘cooling off period from date activation.  If you wish to cancel and are within the 14 days please contact us or e-mail us on enquiries@chrysalisfinance.com.

Like many responsible lenders, your personal circumstances, previous account conduct and credit history are taken into consideration  If your application has been unsuccessful, we will be unable to provide the finance on this occasion but may be able to consider a family member or friend.

Chrysalis is a long-established business that operates in conjunction with hospitals and clinics across the United Kingdom.  We provide specialist finance to patients that enables them to 'self-pay' for a wide range of private healthcare procedures and treatments.

We will need to know the date that your procedure is due to take place, as this will be an indicator for when the funds will be released to your chosen clinic or hospital.

This is an online process which enables the documents to be signed electronically. 

The lender will always give you written notice of your first payment by sending you an Advance Notice of Set Up of a Direct Debit Instruction which sets out the payment amounts and the collections dates. 

If you need to change the payment date allocated, you can do that quickly and easily. Our lender will endeavour to amend the repayment date to more suitable date for you.  You can call them directly to do this.

You can contact our lender directly to change any of your details.

All applications have a 14day ‘cooling off period from date activation.  If you wish to cancel and are within the 14 days please contact us or e-mail us on enquiries@chrysalisfinance.com.

Like many responsible lenders, your personal circumstances, previous account conduct and credit history are taken into consideration  If your application has been unsuccessful, we will be unable to provide the finance on this occasion but may be able to consider a family member or friend.

Chrysalis is a long-established business that operates in conjunction with hospitals and clinics across the United Kingdom.  We provide specialist finance to patients that enables them to 'self-pay' for a wide range of private healthcare procedures and treatments.